Guides on running a salon, tips for specialists and notes on how BeeSection works inside.
Your booking page exists from the moment you sign up. Here is how to choose the address, what the client sees and where to put the link so that bookings start coming.
The order of language selection on the site and the booking pages - the person's choice, then the region, then the browser language. Why the region ranks above the browser and how we learn it.
Checking that "the time is free" and saving the booking are two separate actions, and a second booking can slip in between them. How a database-level lock closes that gap for the CRM, online booking and the calendar at once.
Open a shift, take payment in cash, by card or from the client's balance, fix a mistake with a reversal, close the shift with a count and see whether the money matches the sales.
Eleven reports - revenue, average ticket, utilisation, returning clients, no-shows, services, lead funnel, cash reconciliation, profit. What exactly each counts and how to read the numbers.
Where free time on the booking page comes from - the weekly schedule, two shifts a day, a vacation or "leaving at 15:00", a buffer after the procedure, a daily booking limit and a six-month horizon.
Exported clients from Altegio, Booksy or a spreadsheet - upload the file, check the columns, do a dry run. Duplicates by phone, a queue for large files and a rollback if something went wrong.
A specialist sees their own bookings and not the colleague's revenue. An administrator sees the whole schedule but not the money. The ready roles, the "own only" rule and how to invite an employee.
Order colour", "call the client back", "tidy the stockroom by Friday". Tasks with deadlines, checklists and recurrence, plus a subscription in Google Calendar.
Clients write in five places, and it is convenient to answer from one. How channels are connected, how a message is linked to a client, what templates with placeholders and scenarios are.
A lead from the website, a messenger or a phone call lands in one funnel. Statuses, the "call back" task, automatic assignment among managers, and what to do with duplicates.
What you can keep about a client beyond a phone number - skin type and allergies, colour formulas, before and after photos, signed consents and money on deposit. And how it works at the visit.
