Guides on running a salon, tips for specialists and notes on how BeeSection works inside.
Your booking page exists from the moment you sign up. Here is how to choose the address, what the client sees and where to put the link so that bookings start coming.
The administrator books a client from home, and the master in the treatment room finds out when the client is already at the door. Link Telegram to your account — new bookings, reschedules and cancellations reach the BeeSection bot within a minute.
Calling everyone booked for tomorrow takes an administrator an hour a day. Now the reminder has an "I will come" button, confirmed bookings get a check mark, and the dashboard lists those who haven't answered.
“Is Thursday free? What time? With Olena?” — five messages for one booking. Send a link with the service and master already chosen: the client sees the free slots and books themselves, and the booking lands in the report as Instagram, Telegram or Viber.
The administrator books clients from chats, and all those bookings look the same. Mark the channel when you book — and you'll see where people come from.
A client asks to move the visit by an hour, and all you have is your phone. Press and hold the booking, then drag it — just like with a mouse on a computer.
The client bought a discounted course and pays for each session when they come. Here is how any master they end up with sees the course price, and how sessions are counted on their own.
A client did four sessions out of twelve and vanished. They didn't get the result, you didn't get the rest of the payments. Three tools that keep a course going to the end: booking the next session from the card, a list of who is due, and an automatic reminder.
BeeSection has two different Telegram bots, and they get confused all the time. One is ours, shared across the whole platform, and it reminds clients about their visits. The other is yours, carrying the salon's name, and it is for conversations. Who needs which, and why they cannot be merged.
A bot carrying your salon's name - from creating it in BotFather to pasting the token and holding the first conversation. What it gives you - client chats, a reminder channel, campaigns and staff notifications - and how it differs from the bot that reminds clients by default.
A walk through the integration catalogue - messengers, SMS, email, telephony, payments, calendar, document signing, fiscal receipts. What each one asks of you, and the order to do it in so you do not connect things you do not need.
BeeSection can be added to the home screen and behaves like an ordinary app - its own icon, a window without an address bar, shortcuts to bookings and clients, push notifications on iPhone and a screen that opens without a connection. It takes about a minute.
