Clients write in five places, and it is convenient to answer from one. How channels are connected, how a message is linked to a client, what templates with placeholders and scenarios are.
Three hours after payment the client gets a request to rate the visit. A rating of 4 or higher leads to your Google profile; a lower one stays with you. Here is what you can set up.
A note on how the Telegram reminder channel is built - why there is one bot for the platform, what is inside the subscription link, and why its signature is so short.
Reminders go out by themselves a day and two hours before the visit, through the Telegram bot and email. What you can change, where the limits are, and how to add SMS through your own provider.
