Online booking: how to turn it on and where to put the link
Your booking page exists from the moment you sign up. Here is how to choose the address, what the client sees and where to put the link so that bookings start coming.
Your booking page exists from the moment you sign up. Here is how to choose the address, what the client sees and where to put the link so that bookings start coming.
Checking that "the time is free" and saving the booking are two separate actions, and a second booking can slip in between them. How a database-level lock closes that gap for the CRM, online booking and the calendar at once.
Where free time on the booking page comes from - the weekly schedule, two shifts a day, a vacation or "leaving at 15:00", a buffer after the procedure, a daily booking limit and a six-month horizon.
A lead from the website, a messenger or a phone call lands in one funnel. Statuses, the "call back" task, automatic assignment among managers, and what to do with duplicates.
What you can keep about a client beyond a phone number - skin type and allergies, colour formulas, before and after photos, signed consents and money on deposit. And how it works at the visit.
A client cancels an hour before the visit and the slot is empty. The waiting list offers it to whoever asked to be told, and gives them 30 minutes to take it.
Why a person chooses the booking page address rather than the system, which words are reserved, why the check answers only "yes" or "no", and why the address cannot be changed.
Three kinds of payment before a visit, how to issue a payment link, and how prepayment carries into the visit bill. And what to do when the client does not show up.
A closure for a period and a specialist's vacation are different things set up in different places. What the client sees and what happens with a manual booking.