Your booking page exists from the moment you sign up. Here is how to choose the address, what the client sees and where to put the link so that bookings start coming.
“Is Thursday free? What time? With Olena?” — five messages for one booking. Send a link with the service and master already chosen: the client sees the free slots and books themselves, and the booking lands in the report as Instagram, Telegram or Viber.
The administrator books clients from chats, and all those bookings look the same. Mark the channel when you book — and you'll see where people come from.
There's one machine, two specialists, and both are free at 11:00. The specialists' calendar won't show that - it tracks a person being busy, not a thing. We go through the resource catalog, automatic bookings tied to a service, conflicts, downtime, and the load map.
A client asks, "When was I last in, and with whom?" - the front desk answers by hand every time. The client cabinet answers it instead: a personal link showing upcoming visits and the whole history.
Job application replies in DMs, paper questionnaires, "how did you hear about us" asked out loud. The form builder gathers all of it in one section - a link or widget for your site, responses with statuses, and statistics for every question.
Checking that "the time is free" and saving the booking are two separate actions, and a second booking can slip in between them. How a database-level lock closes that gap for the CRM, online booking and the calendar at once.
Where free time on the booking page comes from - the weekly schedule, two shifts a day, a vacation or "leaving at 15:00", a buffer after the procedure, a daily booking limit and a six-month horizon.
A lead from the website, a messenger or a phone call lands in one funnel. Statuses, the "call back" task, automatic assignment among managers, and what to do with duplicates.
What you can keep about a client beyond a phone number - skin type and allergies, colour formulas, before and after photos, signed consents and money on deposit. And how it works at the visit.
A client cancels an hour before the visit and the slot is empty. The waiting list offers it to whoever asked to be told, and gives them 30 minutes to take it.
Why a person chooses the booking page address rather than the system, which words are reserved, why the check answers only "yes" or "no", and why the address cannot be changed.
