#No-shows

Clients and bookings

The waiting list - how not to lose slots that free up

A client cancels an hour before the visit and the slot is empty. The waiting list offers it to whoever asked to be told, and gives them 30 minutes to take it.

September 7, 2026 · 4 min read

Money

Prepayment for bookings - how to cut no-shows and what happens to a deposit

Three kinds of payment before a visit, how to issue a payment link, and how prepayment carries into the visit bill. And what to do when the client does not show up.

September 6, 2026 · 4 min read

Clients and bookings

Client reminders: how early, through which channel, and why SMS is not ours

Reminders go out by themselves a day and two hours before the visit, through the Telegram bot and email. What you can change, where the limits are, and how to add SMS through your own provider.

September 6, 2026 · 5 min read